An error has occurred in the TNG software. What to do:

If you just installed an upgrade, you might have skipped part of the installation instructions. Go back to the upgrade readme page reread the instructions. Pay special attention to the database structure step.

If you just installed TNG for the first time, you might still need to create the database tables. Return to the readme.html page to find that step.

If you are the site owner, you may contact TNG support for further assistance with this problem. Please copy the query below and paste it into your message.



Query: SELECT display, nehall_xnotes.note as note, nehall_notelinks.eventID as eventID, nehall_notelinks.xnoteID as xnoteID, nehall_notelinks.ID as ID, noteID FROM nehall_notelinks LEFT JOIN nehall_xnotes on nehall_notelinks.xnoteID = nehall_xnotes.ID AND nehall_notelinks.gedcom = nehall_xnotes.gedcom LEFT JOIN nehall_events ON nehall_notelinks.eventID = nehall_events.eventID LEFT JOIN nehall_eventtypes on nehall_eventtypes.eventtypeID = nehall_events.eventtypeID WHERE nehall_notelinks.persfamID="F3374" AND nehall_notelinks.gedcom="NewEnglandHall" AND secret != "1" ORDER BY eventdatetr, nehall_eventtypes.ordernum, tag, nehall_notelinks.ordernum, ID

MySQL server has gone away